December 18, 2025
What’s the impact on your customers if your company gets hacked?
Martin Tyley
Global Lead Partner

Read the next blog in the series

No items found.
Martin Tyley
Global Lead Partner
Martin Tyley is the Global Lead Partner of CRI. He has almost 30 years of experience working with clients on security transformation projects, defining and implementing security strategies, building solutions and providing assurance and certification services. Based in Manchester, Martin works across multiple industries and is passionate about changing the way we talk about Cyber Security.
Blog
Sector insights
What’s the impact on your customers if your company gets hacked?

The cost of a cyber-attack on companies is well understood. But what is the impact on the consumers those companies serve?

The Department for Science, Innovation and Technology (DSIT) commissioned KPMG to conduct a study to assess the consumer harm arising from a loss of access to goods and services as a result of cyber-attacks.

Read now on KPMG beyond.

By submitting this form I agree that Cyber Risk Insights may collect, process and retain my data pursuant to its Privacy Policy.
Thank you! Use the button below to access the content.
Read now
Oops! Something went wrong while submitting the form.

Summary

Key messages

01

02

03

Blog
Sector insights
What’s the impact on your customers if your company gets hacked?

The cost of a cyber-attack on companies is well understood. But what is the impact on the consumers those companies serve?

The Department for Science, Innovation and Technology (DSIT) commissioned KPMG to conduct a study to assess the consumer harm arising from a loss of access to goods and services as a result of cyber-attacks.

Read now on KPMG beyond.

Read now

Summary

Key messages

01

02

03

Recent Insights

8 shifts changing how organisations manage risk

Cyber risk isn’t being rewritten by a shiny new framework, it’s being forced to evolve because the way organisations use technology has changed. We unpack eight shifts already surfacing in incidents, audits and boardrooms.
Martin Tyley
Blog
Mega trends

The hidden variable in cyber risk decisions: The decision environment

Inspired by Nobel prize winner, Daniel Kahneman’s timeless lessons on decision‑making, explore how his ideas can help cyber leaders improve group judgement and overcome bias in strategy discussions.
James Hanbury
Blog
CRQ in action

Calculating the impact of a cyber-attack on critical infrastructure

What would a systemic cyber-attack cost the UK economy? We recently conducted a study for the Department for Science, Innovation and Technology (DSIT) to answer that question. The findings show the scale of potential disruption and underline why resilience planning matters.
James Hanbury
Blog
Sector insights

See CRI in action

Book a personalised demo and discover how CRI can help you make smarter cyber risk decisions.
Book a demo