December 18, 2025
What’s the impact on your customers if your company gets hacked?

Read the next blog in the series

No items found.
Blog
Sector insights
What’s the impact on your customers if your company gets hacked?

The cost of a cyber-attack on companies is well understood. But what is the impact on the consumers those companies serve?

The cost of a cyber-attack on companies is well understood. But what is the impact on the consumers those companies serve? The Department for Science, Innovation and Technology (DSIT) commissioned KPMG to conduct a study to assess the consumer harm arising from a loss of access to goods and services as a result of cyber-attacks.

Read now on KPMG beyond.

Get your copy below.
By submitting this form I agree that Cyber Risk Insights may collect, process and retain my data pursuant to its Privacy Policy.
Thank you! Use the button below to read now.
Read now
Oops! Something went wrong while submitting the form.

Summary

Key messages

01

02

03

Blog
Sector insights
What’s the impact on your customers if your company gets hacked?

The cost of a cyber-attack on companies is well understood. But what is the impact on the consumers those companies serve?

The cost of a cyber-attack on companies is well understood. But what is the impact on the consumers those companies serve? The Department for Science, Innovation and Technology (DSIT) commissioned KPMG to conduct a study to assess the consumer harm arising from a loss of access to goods and services as a result of cyber-attacks.

Read now on KPMG beyond.

Summary

Key messages

01

02

03

Recent Insights

Cybersecurity in 2026: What leaders need to know

The latest Global Cybersecurity Outlook from the World Economic Forum highlights three forces reshaping cyber risk in 2026: artificial intelligence, geopolitics and cyber enabled fraud. For many boards, that’s going to raise questions such as “how much loss are we really exposed to?”, and “where should the next pound of investment go?”.
Martin Tyley

Beyond the questionnaire: Why Third-Party Risk is now a boardroom number

The UK Cyber Security and Resilience Bill is moving supply chain security from compliance to calculus. The days of managing third-party risks with just questionnaires are over. It's time for a new approach.
Elizabeth Huthman

How do we preserve human agency in a world of AI-driven cyber defence?

AI is increasingly playing an essential role in cyber defence, yet every layer of automation carries both benefit and trade-off. The benefit lies in speed, scale, and consistency. The trade-off lies in the gradual displacement of human interpretation. The question is not whether automation is valuable but whether it remains an extension of human intent or becomes a substitute for it.
James Hanbury

See CRI in action

Book a personalised demo and discover how CRI can help you make smarter cyber risk decisions.