Sector insights

What’s the impact on your customers if your company gets hacked?

Published on
December 18, 2025

The cost of a cyber-attack on companies is well understood. But what is the impact on the consumers those companies serve?

The Department for Science, Innovation and Technology (DSIT) commissioned KPMG to conduct a study to assess the consumer harm arising from a loss of access to goods and services as a result of cyber-attacks.

Read now on KPMG beyond.

Our blog

Latest Insights

The latest from the CRI community.
Mega trends

8 shifts changing how organisations manage risk

Cyber risk isn’t being rewritten by a shiny new framework, it’s being forced to evolve because the way organisations use technology has changed. We unpack eight shifts already surfacing in incidents, audits and boardrooms.
Martin Tyley
March 27, 2026
3 min read
CRQ in action

The hidden variable in cyber risk decisions: The decision environment

Inspired by Nobel prize winner, Daniel Kahneman’s timeless lessons on decision‑making, explore how his ideas can help cyber leaders improve group judgement and overcome bias in strategy discussions.
James Hanbury
March 10, 2026
4 min read
Sector insights

Calculating the impact of a cyber-attack on critical infrastructure

What would a systemic cyber-attack cost the UK economy? We recently conducted a study for the Department for Science, Innovation and Technology (DSIT) to answer that question. The findings show the scale of potential disruption and underline why resilience planning matters.
James Hanbury
March 9, 2026
3 min read

See CRI in action

Book a personalised demo and discover how CRI can help you make smarter cyber risk decisions.